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Terms & Conditions

GENERAL CONDITIONS OF SALE

These General Conditions of Sale govern the methods and conditions of sale of the products on the website www.pedalbyte.com.
All contracts for the sale of Products by pedalbyte.com to third parties (Customers) are governed by these General Conditions, which form an integral and substantial part of each proposal, order and purchase order confirmation of the products themselves. The applicable sales conditions are those in force on the date of the order itself.
PRODUCTS: PRICES AND FEATURES
Unless otherwise indicated, the prices of the products published by PedalByte must be considered inclusive of VAT. The prices of the Products published from time to time by PedalByte cancel and replace the previous ones and are subject to the actual availability of the Products. PedalByte reserves the right to confirm, or to modify the prices of the Products published on its website when confirming the Customer’s order.
The technical and functional characteristics relating to the Products published by PedalByte through the websites and / or promotional messages are those communicated by the respective manufacturers. PedalByte assumes no responsibility for the truthfulness and completeness of this information. The images of the products are indicative and not binding. The Products are not supplied on a trial basis. Although PedalByte operators can provide information on the characteristics of the Products, the Customer is responsible for the choice of the Products ordered and for the compliance and conformity of the specifications indicated by each manufacturer with their own needs.
Online purchase requires competence and autonomy in choosing the items to buy and in checking compatibility with your bicycle, however our team will be able to help you and look at your purchase.
The products on sale on pedalbyte.com are original products, originality is always verifiable through the codes and trademarks engraved directly on the components themselves and enjoy the same guarantee conditions. We will ensure correct packaging if these products are not originally supplied to minimize the risk of damage due to transport and handling.

PROMOTIONS AND DISCOUNT VOUCHERS

PedalByte applies continuous promotions and special offers on the products in the catalog. Promotions are published directly on the website pages or sent through advertising campaigns and newsletters. PedalByte reserves the right to end active promotions at any time.
You can buy on the website www.pedalbyte.com with shopping vouchers worth 50, 100 or 200 euros. For these special items it is not possible to apply the withdrawal, they are not convertible into money and cannot be combined with other ongoing promotions. For the purchase of these products it is not possible to take advantage of discounts or promotions received periodically through newsletters or advertising banners on the site.

ORDERS AND BILLING

All purchase orders for Products sent to PedalByte must be complete in all their parts and must contain all the elements necessary for the correct identification of the Products ordered. Each order of Products sent to PedalByte constitutes the Customer’s contractual proposal and, therefore, will be binding on PedalByte only if confirmed by the same for acceptance. The fulfillment of the order by PedalByte is equivalent to confirmation and acceptance of the same.
PedalByte reserves the right to cancel orders placed and unpaid after 5 working days from the date of the order with the exception of orders with payment on Delivery.
In the event that PedalByte does not execute the order (if the same is due to the unavailability of the Products ordered by the Customer), PedalByte will inform the Customer as soon as possible that he may request a refund of what has already been paid in advance for the supply. not performed. In this case the customer will not be entitled to any refund or compensation or compensation of any kind.
The tax documentation relating to the Products ordered will be issued by PedalByte when the Products are shipped to the Customer. If the Customer is a VAT number holder and wishes to receive an invoice in his own name, he must indicate the preference by writing in the order notes or by sending an email providing a complete header for billing (minimum billable 100 euro excluding transport costs).
ADDED INTEGRATIONS OR CHANGES TO ORDERS MADE
Once the order is complete, you will receive a confirmation email with a summary of the data entered and products purchased. If you notice any errors, please let us know immediately by writing to info@pedalbyte.com. We remind you that once the order is concluded it will no longer be possible to add further material, your order is in fact immediately received by the system and processed. Therefore, before completing your purchase, we invite you to check that you have included everything you need. In case you forgot to buy some items, it is always necessary to send a new order and, if expected, to pay for a new transport. No exceptions are made to this rule.

PAYMENTS

The order has a payment obligation that can be made by all major credit and debit cards from customers all over the world, or cash on delivery (cash on delivery).
The published prices and final invoices will be in Euros (EUR) for all countries in the world except for Great Britain and the United States of America. For these countries Pounds Sterling (GBP) and Dollars (USD) will be used respectively.
To help customers approximate euro values ​​in the local currency, the website has a currency converter function. Final credit card amounts may vary based on currency fluctuations and bank fees. PedalByte invites customers to contact their bank to find out the value of the price conversion and bank commissions related to the transaction.
Credit cards will be charged in Euros, and therefore, due to variable exchange rates, the final price will be calculated and charged to the credit card with the exchange rate applicable on the day of the transaction.
The details of the Payments are visible in the PAYMENTS section.

SHIPPING FEES

For deliveries on Italian territory, shipping costs are free if the order is greater than € 99 including VAT or is a fixed amount starting from € 4.90 for lower orders. Delivery costs for smaller islands and outside Italy have different costs and are visible in detail.

DELIVERY OF PRODUCTS

The delivery terms indicated by PedalByte refer to the Products present in its warehouses and, despite being carefully evaluated, must be considered non-binding for PedalByte, which can subsequently confirm or modify them, according to its actual needs. The word “available” at the time of the product displayed is purely indicative given the possibility of multiple purchases at the same time by multiple users. Any delays in deliveries of less than 20 (twenty) days do not entitle the Customer to refuse the delivery of the Products, nor to claim compensation or compensation of any kind. If delivery is refused, the costs of storage and return of the goods to the warehouse will be charged (or withheld from the refund).
Upon delivery of the goods by the courier, the customer is required to check that the number of packages corresponds to what is indicated in the accompanying invoice and the carrier’s delivery note; that the packaging is intact, not damaged, or otherwise altered.
The existence of any damage or the mismatch in the number of packages must be immediately reported to the courier by means of a special note on the delivery note. It is understood that in case of non-dispute, the Customer accepts the goods delivered to him.
The goods travel at the recipient’s risk and peril even if sold carriage paid. Transportation risks are insured. The risk of loss or damage to the goods, for reasons not attributable to the seller, is transferred to the consumer only when the latter, or a third party designated by him and different from the carrier, becomes physically in possession of the goods. The risk is transferred to the consumer already at the moment of delivery of the goods to the carrier if the latter has been chosen by the consumer and this choice has not been proposed by the professional, without prejudice to the consumer’s rights towards the carrier.
Any problems relating to the integrity, correspondence or completeness of the products received must be reported within 3 days of delivery by email at info@pedalbyte.com
Beyond this timing, PedalByte will not accept any complaints or disputes regarding the material received.

In the event of non-collection within 5 working days of the material in stock at the courier’s warehouses resulting from the impossibility of delivery to the address indicated by the Customer, the purchase order will be automatically canceled. If the Customer expresses his will to receive the goods again, the shipping costs will be entirely his responsibility (those of return due to stock and those of new shipment).
PedalByte has the right to make the delivery of the Products (also relating to the same order) in multiple successive deliveries. Special terms and conditions of delivery must be agreed in advance between the Customer and PedalByte and accepted in writing.

COMPLIANCE LAW

The consumer code (Legislative Decree no. 206/2005) in art. 128-135 provides for an obligation for the seller to guarantee consumers the suitability of the purchased goods for the characteristics and quality offered. The seller is therefore responsible for the conformity defects existing at the time of delivery for all products sold in his shop.
The lack of conformity exists when the product:
• is not suitable for the use to which it must habitually serve;
• does not conform to the description or does not possess the qualities presented by the seller;
• is not suitable for the particular use desired by the consumer, if the latter was incompletely and / or incorrectly informed at the time of purchase by the seller.
PedalByte asks the buyer, in the event that a lack of conformity is found, to cease using the product and to contact us, specifying the problem encountered.

RIGHT OF WITHDRAWAL

This right consists of the right to return the purchased goods to the supplier and the consequent refund of the purchase price. The consumer can exercise the right of withdrawal within a period of 14 days from the receipt of the products and with the contextual return of the products within 14 days at our warehouse. The methods for exercising the return of a product are specified on the RIGHT OF WITHDRAWAL page
It is not possible to cancel an order that has just been placed, as once it has been processed it is immediately processed within our facility. For more information contact customer service at info@pedalbyte.com

PERSONAL DATA PROCESSING

Personal data are collected for the purpose of registering the customer and activating the procedures for the execution of the contract and the related necessary communications; these data are processed electronically in compliance with the laws in force and can be presented only upon request of the judicial authority. For any other detailed information, please refer to the PRIVACY POLICY page
OBLIGATIONS OF THE PURCHASER
These General Conditions can be updated or modified at any time by PedalByte simply by publishing them on its page on the website www.pedalbyte.com. The consumer undertakes and undertakes to take note of the conditions of sale every time he makes a purchase. It is strictly forbidden for the buyer to enter false, and / or invented, and / or invented data, in the registration procedure necessary to activate the procedure for the execution of this contract and the related further communications; the personal data and e-mail must be exclusively their real personal data and not of third parties, or fantasy.

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